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Viagogo Republic Of Ireland

Viagogo Republic Of Ireland
Reviews and Complaints

www.viagogo.ie
What is your customer experience with Viagogo Republic Of Ireland?
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Sahib Quc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Guns n roses tickets

I purchased guns n roses tickets x3 but since then my email address has changed. It was shaunamoylan@***.ie but now its shaunamoylan@***.com. can you change this for me please as I am trying to sell my tickets.thank you.Shauna

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Ann G Qqm

Refund

Just want to get a refund..on tickets purchased and the event cancelled due to the corona virus ,,event was due in bord gais in dublin

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Pros:
  • Xxx
Cons:
  • Xxx

Preferred solution: Full refund

Amber C Stb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

For confirmation of an event

I purchased concert tickets over a month ago for next May . But I received no email confirmation and the purchase is not showing under my Viagogo account??? Please help I need this fixed !!!

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Pros:
  • Easy purchase
  • Early access to tickets
Cons:
  • I have fallen into a scam

Preferred solution: Deliver product or service ordered

Morgan C Cro

Tryna sell tickets

Original review updated Oct 13, 2021

They sold me a ticket to a concert that hasnt even realised their tickets and are completely overpriced

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Loss:
$181
Cons:
  • Also robbing

Preferred solution: Full refund

Nicola L Uzm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t contact your company

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Trying to contact you as I purchased tickets that I no longer need and Im trying to find out how I can get rid of them

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Cons:
  • Have no customer service email of phone number

Preferred solution: Let the company propose a solution

Angela H Hao

Tickets

Can you kindly let me know when tickets will be issued for this James Taylor concert in Dublin

thank you

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Pros:
  • Early access to tickets
Cons:
  • Have no customer service email of phone number
  • Have no customer service phone number

Preferred solution: Deliver product or service ordered

Nicole O Tqs

Never answered

Never answered the phone I need my problem sorted as it is so hard to get though to this company as its urgent

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Preferred solution: Full refund

Anonymous
map-marker Cork, Munster

Lost westlife tickets

My Daughter her phone fell into the river last year and everything is gone she bought 2 golden circle tickets for westlife and she has tryed every thing and she dont no how to get them back can ye help they were bought under Shannon Neville if ye need her email I can get it

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Claire D Evh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Little mix tickets

My name is Claire danagher I ordered 4 Little mix tickets for April 2021 and the gig was canceled until April 2022 I was wondering any chance could we get a refund on the tickets please.

Order no 2461****

Thanking you

Claire Danagher

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Anonymous
map-marker Dublin, Leinster

For confirmation of an event

Didnt get speak to anybody

Can you advise if Andrea ruie concert is going ahead on July 17 in Amsterdam

Thank you

Natalie Culleton

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Dondre Cep

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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Unable to contact company easily by phone during normal working hours. Following a call during the early hours of the morning which resulted in the issue been taken care of to my satisfaction, I was fully happy with the assistance I received from Viagogo.

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User's recommendation: If need to make contact, ring late at night .... busy during day but could be covud related

Aileen D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund Due

We had tickets booked for a show in March 2020. The show was cancelled and we requested a full refund.

We received an email quoting voucher Code No CSCV8CBD8547 and value 357.45, we never wanted a voucher we want a refund. We are now in February 2021, eleven months later and we have still have not received our much needed refund.

I would be obliged if someone could kindly let me know when I can expect to receive this. Aileen Dervan

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User's recommendation: Very hard to contact this company if you have a problem.

Dashan Ieo

Refund on Post Malone Concert

I have not received a refund on a Post Malone cancelled tickets, that I was promised 6 times

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Anonymous
map-marker Dublin, Leinster

I'm waiting since March 13th for a refund

Im still waiting for a refund!

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nalan p

Viagogo scam for metallica tickets

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The tickets they sold looked fake. I wanted to return it immediately which must be available as to EU consumer regulations.

But they did not accept to refund.

While I tried to relist and sell, I could finally do 1/3rd of the purchase price but their website kept giving me errors when I tried to upload their ticket- which I downloaded from their website in the first place.

This company is a total scam and has a very deceiving website with lots of push messages during the process to give sense of urgency. Then the nonrefund policy is another scam They must be banned in EU.

I will raise my isue and make complaint in authorities.

Never use them. They come first when you search for a concert probably because they are paying huge money to google SEO.

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Loss:
$389
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Full refund