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Viagogo Republic Of Ireland

Viagogo Republic Of Ireland Reviews

www.viagogo.ie
What is your customer experience with Viagogo Republic Of Ireland?

Viagogo Republic Of Ireland Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Viagogo Republic Of Ireland has a 1.9 star rating from 19 reviews with ~40% saying they would likely recommend; most consumer sentiment is dissatisfied and concerns appear across Viagogo Republic Of Ireland reviews.

Key Takeaways for Future Customers

  • Expect high prices and extra booking fees when purchasing tickets.
  • Prepare for difficulty contacting support if you need a refund or help.
  • Consider official sellers before using a secondary resale platform.

Negative Feedback / Risk Areas

  • Frequent Viagogo customer complaints about non‑delivery of tickets and denied refunds.
  • Billing surprises from large booking fees and unclear price display.
  • Poor or absent customer service channels and long unresolved disputes.

Positive Feedback

Some customers report helpful agents and early access to tickets, and occasional successful issue resolution.

View full overview ›

Media from reviews

Viagogo Republic Of Ireland - Fraudulent ticket platform – avoid!
Viagogo Republic Of Ireland - Refund of tickets to cancelled event
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Show reviews that mention
tickets refund event viagogo email problem game service ticket phone
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Genola Ved
map-marker Letterkenny, County Donegal

Deserves no stars.

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AI Highlights
  • - They sold fake tickets.
  • - Customer service kept me on hold for almost an hour, then disconnected, and no one answered when I called back.

They sold fake tickets.

When I rang them to try to sort the problem 'customer service' kept me holding on the line for nearly an hour promising a supervisor would sort it out..and then they disconnected the call.

No answer when I tried several times to call them back.

Stay clear.

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Maliq Cie

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dublin, Leinster

Wrong tickets

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AI Highlights
  • - Nothing has happened; I had to buy 2 more tickets.
  • - I transferred the tickets to the Viagogo email and have not received a reply or refund.
Updated by user Mar 02, 2026

Get legal advice

Original review Feb 14, 2026

Nothing has happened. I had to purchase 2 other tickets.

I transfered the tickets back to the email viagogo gave me and I have had no reply back from them. The match is over and I still have not received my refund.

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Naksh Qat
map-marker Dublin, Leinster

Match time change

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Operator helped me with my problem, and we went through the process together. Now I can order new tickets.

Loss:
$120

Preferred solution: Have no choice but reseal the tickets

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Andrii L Vka

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent ticket platform – avoid!

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AI Highlights
  • - Bought Viagogo tickets but never received them; delivery promised 3 hours prior.
  • - Refund denied; European lawsuits and German ban on ticket resale.
Viagogo Republic Of Ireland - Fraudulent ticket platform – avoid!

I purchased tickets through Viagogo and never received them in advance, only a vague promise of delivery 3 hours before the event. That uncertainty forced me to buy new tickets directly from the official seller.

Viagogo refused to issue a refund, even though the service was effectively not delivered. Viagogo has been involved in numerous lawsuits across Europe for fraudulent or misleading practices, including a court ruling in Germany that banned the resale of Rammstein tickets on their platform. Thousands of complaints exist from customers who either didn't receive their tickets or were denied refunds.

I strongly advise others to avoid this platform. I will be filing formal complaints with Mastercard, European consumer authorities, and regulatory bodies for what I believe is a fraudulent transaction.

Loss:
$380
Cons:
  • Fraudulent

Preferred solution: Full refund

User's recommendation: Misleading service and no support

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Maria M Tnd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel ticket

Bought a ticket and now need to cancel. Can I get a refund of my money?

I appreciate your help. Kind regards, Maria McKnight

Preferred solution: Full refund

View full review
Preston Crn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can't get in contact

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Updated by user Sep 07, 2025

Very bad, no service at all

Original review Sep 06, 2025

My tickets for colplay cost over 500 euros and they have been rescheduled to ticket master or see tickets, but I cant locate them!

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Barry L Tft

Reissue tickets

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Our tickets were already used when we got to the event and therefore we were not able to enter the event

Loss:
$720

Preferred solution: Full refund

User's recommendation: Don’t use viagogo

View full review
Anonymous
map-marker Dublin, Leinster

Tickets

When will my tickets for the champions league for atletico Madrid v inter Milan be sent out to my account the game is being played 26th November 2025

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Resolved
Paul O Djk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ballydehob, Cork

Resolved: Not enough time to sell tickets less than 24hrs

AI Highlights
  • - Portrush Sat/Sun tickets didn't sell; I went.
  • - 14 hours before Sunday I was told of a buyer and that was too late.
  • - I faced a £550 charge.

I had tickets for the Open in Portrush for sale Saturday and Sunday; neither of them sold, so I decided to go myself. Fourteen hours before Sunday, I got an email saying I had a buyer.

This was too late. I had already made plans and accommodation to go, which cost a small fortune, and then they decided to take £550 out of my account because I didn't act on selling them as I was already at the golf course.

Loss:
$527
Pros:
  • Easy purchase
Cons:
  • Unreliable

Preferred solution: Full refund

User's recommendation: Stay away from viagogo

View full review
Preston Crn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am still waiting on my tickets

I am going to colplay on Friday and I am being messed around big time. I had to download 3 apps and still no tickets!!!

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Nature Grg

The person who dealt with me was the greatest human...give him a huge pay rise

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The person who dealt with me was the upmost helpfully and professional..give him a pay rise.. he's a credit to your company.

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Lydia Yrr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

WARNING DO NOT USE THIS COMPANY

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AI Highlights
  • - Tickets never arrived for 2 concerts; at the venue I was told a refund would be issued and take 8 days.
  • - Do not use Viagogo to purchase tickets.

Do not buy tickets through this companywe purchased 2 concert tickets which we never got! I spend hours and hours on the phone and kept getting told your tickets will arrive dont worry and to head to the event to then be told while at stadium they were giving us a refund and the we would have to wait 8 days for the refund

Would advise anyone who actually wants to go to an event NOT to use viagogo to purchase tickets

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Anonymous

Cant speak with anyone

No phone line or email. Just a bot .

Cant speak with anyone to resolve problem at all . Cant deal with the issue because Therese no one available.

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Makayla Hjd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very helpful and courteous

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Very helpful went over and beyond and stayed on call to make sure I was fullt sorted. Dealt with ivy had great patience!

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Durinda Sta

To ask for tickets

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I have bought tickets here in march 24 and the game Is on march 25 but I still have not got my tickets yet. Getting very frustrated

User's recommendation: Avoid

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Anonymous
map-marker Birr, County Offaly

I still didn’t get a refund

I want a refund for my ticket for ufc 303 as the main card was cancelled and thats what I paid money for

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