Viagogo Republic Of Ireland Reviews
Viagogo Republic Of Ireland Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Viagogo Republic Of Ireland has a 1.9 star rating from 19 reviews with ~40% saying they would likely recommend; most consumer sentiment is dissatisfied and concerns appear across Viagogo Republic Of Ireland reviews.
Key Takeaways for Future Customers
- Expect high prices and extra booking fees when purchasing tickets.
- Prepare for difficulty contacting support if you need a refund or help.
- Consider official sellers before using a secondary resale platform.
Negative Feedback / Risk Areas
- Frequent Viagogo customer complaints about non‑delivery of tickets and denied refunds.
- Billing surprises from large booking fees and unclear price display.
- Poor or absent customer service channels and long unresolved disputes.
Positive Feedback
Some customers report helpful agents and early access to tickets, and occasional successful issue resolution.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Viagogo Republic Of Ireland has a 1.9 star rating from 19 reviews with ~40% saying they would likely recommend; most consumer sentiment is dissatisfied and concerns appear across Viagogo Republic Of Ireland reviews.
Key Takeaways for Future Customers
- Expect high prices and extra booking fees when purchasing tickets.
- Prepare for difficulty contacting support if you need a refund or help.
- Consider official sellers before using a secondary resale platform.
Negative Feedback / Risk Areas
- Frequent Viagogo customer complaints about non‑delivery of tickets and denied refunds.
- Billing surprises from large booking fees and unclear price display.
- Poor or absent customer service channels and long unresolved disputes.
Positive Feedback
Some customers report helpful agents and early access to tickets, and occasional successful issue resolution.
Media from reviews
Deserves no stars.
- - They sold fake tickets.
- - Customer service kept me on hold for almost an hour, then disconnected, and no one answered when I called back.
They sold fake tickets.
When I rang them to try to sort the problem 'customer service' kept me holding on the line for nearly an hour promising a supervisor would sort it out..and then they disconnected the call.
No answer when I tried several times to call them back.
Stay clear.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Wrong tickets
- - Nothing has happened; I had to buy 2 more tickets.
- - I transferred the tickets to the Viagogo email and have not received a reply or refund.
Get legal advice
Nothing has happened. I had to purchase 2 other tickets.
I transfered the tickets back to the email viagogo gave me and I have had no reply back from them. The match is over and I still have not received my refund.
Match time change
Operator helped me with my problem, and we went through the process together. Now I can order new tickets.
Preferred solution: Have no choice but reseal the tickets
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraudulent ticket platform – avoid!
- - Bought Viagogo tickets but never received them; delivery promised 3 hours prior.
- - Refund denied; European lawsuits and German ban on ticket resale.
I purchased tickets through Viagogo and never received them in advance, only a vague promise of delivery 3 hours before the event. That uncertainty forced me to buy new tickets directly from the official seller.
Viagogo refused to issue a refund, even though the service was effectively not delivered. Viagogo has been involved in numerous lawsuits across Europe for fraudulent or misleading practices, including a court ruling in Germany that banned the resale of Rammstein tickets on their platform. Thousands of complaints exist from customers who either didn't receive their tickets or were denied refunds.
I strongly advise others to avoid this platform. I will be filing formal complaints with Mastercard, European consumer authorities, and regulatory bodies for what I believe is a fraudulent transaction.
- Fraudulent
Preferred solution: Full refund
User's recommendation: Misleading service and no support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel ticket
Bought a ticket and now need to cancel. Can I get a refund of my money?
I appreciate your help. Kind regards, Maria McKnight
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't get in contact
Very bad, no service at all
My tickets for colplay cost over 500 euros and they have been rescheduled to ticket master or see tickets, but I cant locate them!
Reissue tickets
Our tickets were already used when we got to the event and therefore we were not able to enter the event
Preferred solution: Full refund
User's recommendation: Don’t use viagogo
Tickets
When will my tickets for the champions league for atletico Madrid v inter Milan be sent out to my account the game is being played 26th November 2025
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Not enough time to sell tickets less than 24hrs
- - Portrush Sat/Sun tickets didn't sell; I went.
- - 14 hours before Sunday I was told of a buyer and that was too late.
- - I faced a £550 charge.
I had tickets for the Open in Portrush for sale Saturday and Sunday; neither of them sold, so I decided to go myself. Fourteen hours before Sunday, I got an email saying I had a buyer.
This was too late. I had already made plans and accommodation to go, which cost a small fortune, and then they decided to take £550 out of my account because I didn't act on selling them as I was already at the golf course.
- Easy purchase
- Unreliable
Preferred solution: Full refund
User's recommendation: Stay away from viagogo
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am still waiting on my tickets
I am going to colplay on Friday and I am being messed around big time. I had to download 3 apps and still no tickets!!!
The person who dealt with me was the greatest human...give him a huge pay rise
The person who dealt with me was the upmost helpfully and professional..give him a pay rise.. he's a credit to your company.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWARNING DO NOT USE THIS COMPANY
- - Tickets never arrived for 2 concerts; at the venue I was told a refund would be issued and take 8 days.
- - Do not use Viagogo to purchase tickets.
Do not buy tickets through this companywe purchased 2 concert tickets which we never got! I spend hours and hours on the phone and kept getting told your tickets will arrive dont worry and to head to the event to then be told while at stadium they were giving us a refund and the we would have to wait 8 days for the refund
Would advise anyone who actually wants to go to an event NOT to use viagogo to purchase tickets
Cant speak with anyone
No phone line or email. Just a bot .
Cant speak with anyone to resolve problem at all . Cant deal with the issue because Therese no one available.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery helpful and courteous
Very helpful went over and beyond and stayed on call to make sure I was fullt sorted. Dealt with ivy had great patience!
To ask for tickets
I have bought tickets here in march 24 and the game Is on march 25 but I still have not got my tickets yet. Getting very frustrated
User's recommendation: Avoid
I still didn’t get a refund
I want a refund for my ticket for ufc 303 as the main card was cancelled and thats what I paid money for
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