Customer Inquiries & Issues
50%- "Wrong ticket"
- "wrong tickets sent"
- "tickets"
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Viagogo Republic Of Ireland Phone Number | +3 531 912 4248 |
| Average Hold Time | 00:01:30 |
| Average Calls duration | 4 minutes |
| Most Popular Viagogo Republic Of Ireland Email Address | customerservice@orders.viagogo.com |
| Viagogo Republic Of Ireland Live Agent Availability | 13% of callers successfully reach a real person |
| Issue Resolution Rate | Low (16% reported full resolution) |
| Viagogo Republic Of Ireland Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 84% phone, 16% email |
| Common Reasons for Contact | Request for information, refund and product/ service |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Viagogo Republic Of Ireland | First and last name, email or order id or tracking number |
Customer Support Hours: (GMT)
English: 24/7
German: 07:00 - 19:00
Spanish: 08:00 - 23:00
French: 08:00 - 17:00
Italian: 08:00 - 17:00
Mandarin: 01:00 - 10:00
Cantonese: 01:00 - 10:00 (Monday - Friday)
Portuguese: 08:00 - 23:00 (Monday - Friday)
Japanese: 01:00 - 10:00 (Monday - Friday)
Additional Mailing Address:
Privacy Request
viagogo Entertainment Inc
60 Greentree Drive, Suite 101
Dover, Delaware, County of Kent, 19904, USA
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Viagogo AG is a privately held company which specializes in selling tickets for different live events. It was founded by Eric Baker in 2006. The headquarters is based in Geneva, Switzerland. Viagogo offers an online marketplace where people can buy and sell tickets to concerts, sports, theatre, and festivals which took place in Republic of Ireland. Booking cancellation can be made before ticket is purchased. The company has an Affiliate Program for partners. Viagogo ships the tickets worldwide. Available payment options are Visa, MasterCard, American Express, and bank transfer. It is possible to use PayPal service. The company accepts payment in USD, EUR or GBP. Purchase and sale status can be tracked in personal profile on the company website.
Viagogo Republic Of Ireland is ranked 55 out of 389 in Tickets category
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.