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Contact Viagogo Republic Of Ireland Customer Service

How to Reach a Person at Viagogo Republic Of Ireland

Verified Contact Information

Toll-Free Number:

  • 1-877-263-2410
    United States
Call Now
Send Message

Customer Service:

  • +6 128 318 0255
    Australia
  • +3 531 912 4248
    Ireland
  • +44 203 137 6080
    United Kingdom

Customer Service:

corporate@viagogo.com
Corporate Service
customerservice@orders.viagogo.com

Legal:

privacyrequest@orders.viagogo.com
Privacy Inquiries

Media:

press@viagogo.com
Press Inquiries

Viagogo Republic Of Ireland Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Viagogo Republic Of Ireland Phone Number
+3 531 912 4248
Average Hold Time
00:01:30
Average Calls duration
4 minutes
Most Popular Viagogo Republic Of Ireland Email Address
customerservice@orders.viagogo.com
Viagogo Republic Of Ireland Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

Viagogo Republic Of Ireland Website:

Viagogo Republic Of Ireland Help Center:

Corporate Office Address:

viagogo AG
Rue du Commerce 4
Geneve, Geneva 1204
Switzerland

Other Info (opening hours):

Customer Support Hours: (GMT)
English: 24/7
German: 07:00 - 19:00
Spanish: 08:00 - 23:00
French: 08:00 - 17:00
Italian: 08:00 - 17:00
Mandarin: 01:00 - 10:00
Cantonese: 01:00 - 10:00 (Monday - Friday)
Portuguese: 08:00 - 23:00 (Monday - Friday)
Japanese: 01:00 - 10:00 (Monday - Friday)

Additional Mailing Address:
Privacy Request
viagogo Entertainment Inc
60 Greentree Drive, Suite 101
Dover, Delaware, County of Kent, 19904, USA

More contact details

How Customers Rate Viagogo Republic Of Ireland Support?

5.0 / 5
Good

Based on 304 calls to Viagogo Republic Of Ireland customer support through PissedConsumer.com and 4 survey responses.

Total Calls
304
Avg Call Duration
04:28
Issues Resolved
16%

Why Customers Call Viagogo Republic Of Ireland?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 50%
  • Request for Information 17%
  • Refund 13%
  • Account 5%
  • Product/ Service 5%
  • Return/ Replace 3%
  • Payments and Charges 3%
  • Activation/ Cancellation 2%
  • Shipping and Delivery 2%
  • Website/ Application 1%
  • Employment <1%
  • Cards <1%
  • Fraud & Security Issues <1%

Customer Inquiries & Issues

50%
  • "Wrong ticket"
  • "wrong tickets sent"
  • "tickets"

Request for Information

17%
  • "About my tickets for concert"
  • "Help with tickets"
  • "Looking for my refund 30 days now"

Refund

13%
  • "Ticket refund"
  • "Bought tickets few months back and cannot attend now , wondering if I can refund"
  • "refund"

Account

5%
  • "Take €300 from my account"
  • "Account"
  • "Can't get into my email for tickets"

Product/ Service

5%
  • "Can't find tickets in account"
  • "Fake tickets"
  • "Tickets purchased but not in my emails"

Return/ Replace

3%
  • "I have recieved tickets with the incorrect information"
  • "Incorrect tickets allocated"
  • "Incorrect tickets being offered"

Payments and Charges

3%
  • "Payment"
  • "Over charged for tickets"
  • "My tickets that I PAID FOR are not available' no"

Activation/ Cancellation

2%
  • "Need to cancel my ticjets"
  • "cancel my order"
  • "Cancelled ticket due to covid alternatives"

Shipping and Delivery

2%
  • "Tickets not received"
  • "Didn't receive ticket which I've payed for.."
  • "Didnt get tickets want a refund"

Website/ Application

1%
  • "I cannot download tickets I bought for Leinster rugby match"
  • "application to work"

Employment

<1%
  • "I have a interview but I can't get through"

Cards

<1%
  • "Unable to get card authentication"

Fraud & Security Issues

<1%
  • "Possible scam"

About

Related Companies

Viagogo, StubHub, Viagogo UK, Viagogo South Africa, Viagogo Germany

Summary

Viagogo AG is a privately held company which specializes in selling tickets for different live events. It was founded by Eric Baker in 2006. The headquarters is based in Geneva, Switzerland. Viagogo offers an online marketplace where people can buy and sell tickets to concerts, sports, theatre, and festivals which took place in Republic of Ireland. Booking cancellation can be made before ticket is purchased. The company has an Affiliate Program for partners. Viagogo ships the tickets worldwide. Available payment options are Visa, MasterCard, American Express, and bank transfer. It is possible to use PayPal service. The company accepts payment in USD, EUR or GBP. Purchase and sale status can be tracked in personal profile on the company website.

Viagogo Republic Of Ireland reviews and complaints

Viagogo Republic Of Ireland is ranked 55 out of 389 in Tickets category

Compare Viagogo Republic Of Ireland Customer Service To

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Frequently Asked Questions

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The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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