Contact Viagogo Republic Of Ireland Customer Service
Viagogo Republic Of Ireland Phone Numbers and Emails
Toll-Free Number:
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(877) 263-2410United States
Customer Service:
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+6 128 318 0255Australia
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+3 531 912 4248Ireland
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+44 203 137 6080United Kingdom
Viagogo Republic Of Ireland Emails:
Viagogo Republic Of Ireland Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Viagogo Republic Of Ireland Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Viagogo Republic Of Ireland is 35319124248. 87% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Viagogo Republic Of Ireland may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Viagogo Republic Of Ireland Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Viagogo Republic Of Ireland is 35319124248. 87% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Viagogo Republic Of Ireland may ask you for the following information to identify you as a customer: first and last name, email or order id or tracking no.
People call Viagogo Republic Of Ireland mainly because of request for information, refund and product/ service.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Viagogo Republic Of Ireland is customerservice@orders.viagogo.com. 55% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Viagogo Republic Of Ireland Website:
Viagogo Republic Of Ireland Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Support Hours: (GMT)
English: 24/7
German: 07:00 - 19:00
Spanish: 08:00 - 23:00
French: 08:00 - 17:00
Italian: 08:00 - 17:00
Mandarin: 01:00 - 10:00
Cantonese: 01:00 - 10:00 (Monday - Friday)
Portuguese: 08:00 - 23:00 (Monday - Friday)
Japanese: 01:00 - 10:00 (Monday - Friday)
Additional Mailing Address:
Privacy Request
viagogo Entertainment Inc
60 Greentree Drive, Suite 101
Dover, Delaware, County of Kent, 19904, USA
Viagogo Republic Of Ireland Customer Service Reviews
The person who dealt with me was the upmost helpfully and professional..give him a pay rise.. he's a credit to your company.
Do not buy tickets through this companywe purchased 2 concert tickets which we never got! I spend hours and hours on the phone and kept getting told your tickets will arrive dont worry and to head to the event to then be told while at stadium they were giving us a refund and the we would have to wait 8 days for the refund
Would advise anyone who actually wants to go to an event NOT to use viagogo to purchase tickets
Very helpful went over and beyond and stayed on call to make sure I was fullt sorted. Dealt with ivy had great patience!
How Good is Viagogo Republic Of Ireland's Customer Service?
Summary of Viagogo Republic Of Ireland Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Viagogo Republic Of Ireland?
Request for Information Question:
- “I want to know if my ticket is in my team fans section”
- “Ticket inquiry”
- “Ticket enquiry”
Refund Question:
- “Bought tickets few months back and cannot attend now , wondering if I can refund”
- “Refund”
- “I want a refund for my ticket for ufc 303 as the main card was cancelled and that’s what I paid money for”
Product/ Service Question:
- “Tickets purchased but not in my emails”
- “Complaint”
- “Complain”
Account Question:
- “Take €300 from my account”
- “Account”
- “Can't get into my email for tickets”
Payments and Charges Question:
- “Payment”
- “Over charged for tickets”
- “My tickets that I PAID FOR are not available' no”
Activation/ Cancellation Question:
- “Need to cancel my ticjets”
- “Cancel my order”
- “Cancelled ticket due to covid alternatives”
Return/ Replace Question:
- “Match time change”
- “My event ticket AC/DC was changed the delivery method from paper ticket to e-ticket”
- “Change rocket”
Shipping and Delivery Question:
- “Tickets not received”
- “Didn't receive ticket which I've payed for..”
- “Didnt get tickets want a refund”
Cards Question:
- “Unable to get card authentication”
Website/ Application Question:
- “Application to work”
Other Question:
- “Seating”
- “Tickets”
- “Talk”
About
, , , ,
Viagogo AG is a privately held company which specializes in selling tickets for different live events. It was founded by Eric Baker in 2006. The headquarters is based in Geneva, Switzerland. Viagogo offers an online marketplace where people can buy and sell tickets to concerts, sports, theatre, and festivals which took place in Republic of Ireland. Booking cancellation can be made before ticket is purchased. The company has an Affiliate Program for partners. Viagogo ships the tickets worldwide. Available payment options are Visa, MasterCard, American Express, and bank transfer. It is possible to use PayPal service. The company accepts payment in USD, EUR or GBP. Purchase and sale status can be tracked in personal profile on the company website.
Viagogo Republic Of Ireland is ranked 31 out of 366 in Tickets category
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